![]() Me: “I am going to get right on them, but I just wanted to check because I think there might have been a mistake-”Ĭustomer: “I put that order together myself! I don’t make mistakes!” I’m just starting on your order, but I wanted to check-”Ĭustomer: “Why the h*** are you calling me?! Just get on with it. It’s a quiet day, and I get a design through for a hazard sign which has the symbol for a slippery floor, but the text reads, “Warning: surface wet when wet.” I figure this is an error, so I call up the customer. We are not required to do this as the customer has already approved the proofs, but most of the time, we do call and check. When we get a design, if anything looks a little off, such as an obvious typo, we can call to confirm with the customer at our discretion. Once the customer checks that box and submits it, the designs come to me and my team. Before a customer submits the design, it shows them digital proofs, and then the customer ticks a box to say they have looked at it and approved it. A customer can add one symbol and add their own text. Customers can either pay to have somebody design a custom sign, buy a premade one, or use our website to create their own sign using various templates and assets. I work for a printing company that mostly prints custom signs. ![]() The designer’s mock-up was, of course, a jpeg of their logo on a shirt. We used the design we were initially sent, but if there’s a different one we should be using…”Ĭlient: *Not convinced in the least* “You know, we had a graphic designer actually do a whole mock-up of it already, exactly the way it should look. This is just to give you an idea of how the logo will look once it’s on the shirt. Me: “No, screen printing requires very precise lines. We sent you a jpeg all jpegs look pixelated when you zoom in.”Ĭlient: “Right, but… Well, I guess what I’m saying is… will the shirts look like that once they’re printed?”Ĭlient: “Because this is the proof of how they’ll turn out.” Yeah, the proof you sent us? Um, it looks okay, but when I zoom in, it’s really pixelated.” The client called within a minute.Ĭlient: *Sounding a little unhappy* “Hi. People send us their logos, and before we go to print, our designer makes a quick digital mockup to show the clients how their designs will look on a shirt.Ī client sent us their company’s logo, and we sent them back the proof. Review our Help topics or chat with one of our Customer Care advocates.I work for a screen print shop. Visit Home Delivery Subscriptions to learn more about purchasing a subscription to The New York Times newspaper. ![]() If there is no print date listed, the article has not yet appeared in the print publication. If you are looking to purchase the print version of an article you saw on, you can check the date it appeared in print by viewing the publication date in the footer of the online article. Please note that the online article date often differs from the date it appears in print. Note : Print newspaper issues can be purchased by the publication date. Please note that quantities are limited and available on a first come, first served basis. The New York Times print newspaper is sold in over 34,000 retail outlets, including online at The New York Times Store, where you can purchase issues from the past 90 days, as well as a selection of special sections from the newspaper.
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